Privacy Policy

Quality Policy

Why choose us
As a leading medical equipments rental company, our experience in providing effective products and outstanding service has allowed us to offer the highest quality standard in the industry.
Innerpeace healthsupport solutions offers a wide range of specialty rental products for the management of your health as well as preventative solutions to optimise healthy lifestyles. Additionally, we also sale products to patients at very genuine prices.
Service options include delivery and set-up of equipment from a friendly staff member, to save you the hassle. We also provide ongoing technical support 24/7 to ensure our clients are well-guided in using equipment.
All equipment is compliant with health and safety standards through rigorous disinfection and testing methods to ensure equipment is clean and safe for patients.
We deliver at your home aim to get you set up with your equipment without delay.

Delivery
Innerpeace healthsupport solutions is committed to providing quality service. Our customer service representatives deliver to entire Jaipur and Indore and surrounding areas, providing set-up and instruction in the comfort of the home environment. For areas beyond our general access, we courier products to the client nation-wide. Our dedicated technical support team is available to answer any questions regarding the equipment and its operation.

Equipment Maintenance
All equipment is cleaned and disinfected between each client usage to ensure that it adheres to healthcare standards. In addition to our rigorous methods, our facilities are regularly tested by an independent laboratory to ensure cleanliness and safety. Prior to any equipment being delivered we perform a service and safety check to ensure proper functionality and risk-free usage.

Training
Innerpeace healthsupport solutions is committed to providing a complete service to practitioners and customers alike and we know that for our systems to be effective they need to be prescribed correctly. Therefore, we offer in-service training for medical practitioners and therapists in the set-up and application of all our products. Contact us if you are interested in us visiting your facility.

24/7 support
Our 24/7 technical support service ensures that our experienced staff can guide you through any issues that may occur with the use or functionality of our equipment. Leave a message after-hours and we will return your call ASAP.

Set-up
Our field representatives provide excellent product knowledge of all of our equipment and will be able to explain and perform the set-up and maintenance of everything they deliver.

Manuals
All of our products are accompanied by in-depth manuals which include trouble-shooting. We are also currently developing a range of other support materials to make equipment use as easy as possible.
Meeting your quality expectations into our products and services is a priority for us.

Website Privacy Policy

Our Commitment to Privacy
Our Privacy Policy was developed as an extension of our commitment to combine the highest-quality products and services with the highest level of integrity in dealing with our customers, clients and partners. This Privacy Policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site and our products and services. This statement will be continuously assessed against new technologies, business practices and our customers’ needs.

What Information Do We Collect?
When you visit our web site you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and web site use information collected on an aggregate basis as you and others browse our web site.

1. Personal Information You Choose to Provide
Credit Card Information
If you choose to purchase products or services from us or our partners, you may need to give personal information and authorization to obtain information from various credit services. For example, you may need to provide the following information:

• Name Mailing address

• Email address

• Credit card number (including: Card type, name as it appears on card, expiration date and card identification code)

• Home and/or business phone number

• Business resale or license information

Email Information
In addition to providing the foregoing information to our partners, if you choose to correspond further with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.

2. Website Use Information
Similar to other commercial web sites, our web site utilizes a standard technology called “cookies” (see explanation below, “What Are Cookies?”) and web server logs to collect information about how our web site is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our web site, and the web sites visited just before and just after our web site. This information is collected on an aggregate basis. None of this information is associated with you as an individual.

How Do We Use the Information That You Provide to Us?
Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our web site, new services and special offers we think you will find valuable. The lists used to send you product and service offers are developed and managed under our traditional corporate standards designed to safeguard the security and privacy of our customers’ personal information. As a customer, you will be given the opportunity, at least once annually, to notify us of your desire not to receive these offers.

What Are Cookies?
Cookies are a feature of web browser software that allows web servers to recognize the computer used to access a web site. Cookies are small pieces of data that are stored by a user’s web browser on the user’s hard drive. Cookies can remember what information a user accesses on one web page to simplify subsequent interactions with that web site by the same user or to use the information to streamline the user’s transactions on related web pages. This makes it easier for a user to move from web page to web page and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized.

How Do We Use Information We Collect from Cookies?
We use web site browser software tools such as cookies and web server logs to gather information about our web site users’ browsing activities, in order to constantly improve our web site and better serve our customers. This information assists us to design and arrange our web pages in the most user-friendly manner and to continually improve our web site to better meet the needs of our customers and prospective customers.  Cookies help us collect important business and technical statistics. The information in the cookies lets us trace the paths followed by users to our web site as they move from one page to another. web server logs allow us to count how many people visit our web site and evaluate our web site’s visitor capacity. We do not use these technologies to capture your individual email address or any personally identifying information about you although they do permit us to send focused online banner advertisements or other such responses to you.